Frequently Asked Questions

1. What is the difference between a Free Optevo account and a Subscription Optevo account?

With a Free Optevo Account you can create Conversation Work Pods and invite up to 50 Guests to join your Work Pods. With a Paid Subscription you also get Work Pods designed for managing Projects and organizing your Meetings. A Subscription Account also enables you to add Colleagues who you can share Work Pod rights with as well as send Private Messages. Subscriptions allow an unlimited number of Guests.

2.  What is a Work Pod?

A Work Pod is where you form teams to get work done. Easily post/share comments, upload/share files, and assign tasks so everyone is informed and on the same page.

3. What is the difference between a Work Pod Colleague and a Work Pod Guest?

A Guest is a person who is typically external to your organization or workgroup. All you need is an email address to add a Guest to your Work Pod. A Guest has limited rights to manage Settings on Work Pods they are invited to.

A Colleague is typically an internal coworker. Colleagues are added to your account as Users under your subscription. Colleagues may be granted rights to Work Pod Settings as well as be available to send Private Messages. A subscription is required to add Colleagues.

4. What happens when I add a Guest to a Work Pod?

If the Guest already has an Optevo account, they will see the Work Pod appear in their account. If the Guest does have an Optevo account, they are sent an invite to register for a Free Optevo account. Upon completing the Free registration, they will see the Work Pod appear in their account.

5. Am I able to see when my Guest has registered?

Absolutely! When the Guest has created their account, you will be updated on the Work Pod’s Participants to indicate they have created an account.

6. Are there different levels of Work Pod permissions that can be assigned to the Participants?

Yes, there are 3 levels of Work Pod permissions: Admin, Member and Guest.

7. What’s on my Dashboard?

Your active Work Pods are displayed on your Dashboard and automatically sort based on activity that is going on with each. The Dashboard also includes three widgets - "Comments", "Tasks & To-Dos", and "Pulse". These widgets are “ticker-tape” of things happening on your Work Pods. These messages let you know when things change and provide direct links to the latest information keeping you on top of everything at a glance. Your Dashboard keeps you up to date with what's going on, and the Work Pods let you act on what you need to do.

8. What are the available Work Pod Use Cases: